Effective Date: January 1, 2024

At Zappysols, we strive to deliver exceptional digital marketing services that help our clients achieve their business goals. However, we understand that there may be situations where a refund is necessary. This Refund Policy outlines the circumstances under which refunds may be granted.

1. General Policy

Zappysols offers a limited refund policy. Due to the nature of our services, which involve ongoing strategy, campaign execution, and optimization, refunds will not be granted for completed services or partially completed services.

2. Exceptions

Refunds may be considered in the following exceptional circumstances:

• Project Cancellation by Client: If you choose to cancel a project before we have begun work, you will receive a full refund for any pre-paid fees.
• Material Breach of Contract: In the rare case of a material breach of contract by Zappysols, we will issue a pro-rated refund based on the services not rendered. A material breach is defined as a significant failure by Zappysols to deliver the agreed-upon services as outlined in the Project Agreement.

3. Refund Process

To request a refund, please submit a written request to [insert email address] outlining the reason for your request. We will review your request and respond within 5 business days.

4. Important Notes

• All refunds will be processed using the original payment method.
• Please allow 5-7 business days for the refund to reflect in your account.
• This Refund Policy applies to all services offered by Zappysols.

5. Client Satisfaction

While we have this policy in place, our primary goal is client satisfaction. If you are unhappy with our services, we encourage you to contact us directly to discuss your concerns. We will work diligently to address your concerns and find a solution that is mutually agreeable.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at info@zappysols.com or +92-300-175-1005.

We appreciate your understanding.